Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
Nordic Curtains is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website and services.
Data Controller
Nordic Curtains, located at Vesterbrogade 42, 3rd Floor, 1620 Copenhagen V, Denmark, is the data controller responsible for processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of information:
- Contact information (name, email address, postal address)
- Enquiry details and communication history
- Service preferences and project specifications
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, time spent on site)
How We Collect Information
We collect information through:
- Contact forms and enquiry submissions
- Direct correspondence via email
- Consultations and service interactions
- Cookies and similar tracking technologies
Purpose of Data Processing
We process your personal data for the following purposes:
- Responding to enquiries and providing requested information
- Delivering our curtain and window treatment services
- Scheduling consultations and managing appointments
- Sending service-related communications
- Improving our website functionality and user experience
- Complying with legal obligations
Legal Basis for Processing
We process personal data based on:
- Your consent where you have provided it
- Performance of a contract or steps taken at your request
- Our legitimate business interests
- Compliance with legal requirements
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to two years unless you become a customer, in which case records are kept for the duration of our business relationship plus any period required by law.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with our operations
- Professional advisers where necessary
- Authorities when required by law
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Danish Data Protection Agency
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted communications, and access controls.
International Transfers
Your data is primarily processed within the European Economic Area. If any transfer outside the EEA occurs, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Nordic Curtains
Vesterbrogade 42, 3rd Floor
1620 Copenhagen V, Denmark
Email: [email protected]